Customer Overview
A global leader in the fast-food industry successfully implemented FlexDeploy for Oracle several years ago, realizing the benefits of automation, increased productivity, and improved compliance management. Building on that success, the organization took a strategic step to enhance enterprise-wide efficiency and streamline IT release operations. As part of this transformative journey, they extended their use of FlexDeploy to IBM products, including Tririga (Integrated Workplace Management System) and the IBM Workload Automation System.
The Challenge
The organization faced the challenge of managing and tracking changes and deployments across multiple technologies with complex dependencies and distributed teams. Disparate tools and inconsistent processes led to siloed operations, limiting collaboration and visibility.
The Solution
By implementing FlexDeploy, the company achieved a unified DevOps framework that integrated diverse IBM technologies. FlexDeploy’s platform capabilities and generic plugins enabled automation of workflows and streamlined processes, eliminating manual bottlenecks and improving agility.
Key Highlights
Technology Automation: Although FlexDeploy does not offer out-of-the-box plugins for IBM Tririga and Workload Automation systems, the organization automated build and deployment processes by leveraging FlexDeploy’s generic plugins and custom extensions. They achieved end-to-end automation without limitations.
Holistic Integration: FlexDeploy facilitated integration with Git for source control, ServiceNow for production control approvals, and Jira for issue and task management, creating a connected ecosystem and supporting cross-functional collaboration.
Visibility and Compliance: The auditable pipelines built in FlexDeploy provided visibility into the full software delivery lifecycle. This improved transparency, supported regulatory compliance, and reinforced segregation of duties.
Results
Through this strategic adoption of FlexDeploy, the organization experienced significant gains in automation, compliance, and overall operational efficiency. The unified DevOps implementation created a centralized platform for managing development and delivery across the enterprise IT landscape, establishing seamless coordination and continuous innovation.
These improvements eliminated redundancy and streamlined operations, driving greater efficiency and collaboration across teams.
In conclusion, this successful custom DevOps implementation for IBM technologies underscores FlexDeploy’s ability to support digital transformation and operational excellence in highly complex, large-scale environments. By leveraging out-of-the-box capabilities and extensibility, the company enhanced efficiency and streamlined processes across its IT organization.
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